Privacy Policy

Privacy Policy for All Nations Community Church

Last Updated: 20 May 2026

All Nations Community Church is committed to protecting your privacy and handling your personal information with care, respect and integrity.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, attend church activities, complete forms, give financially, register for events, join ministries, request prayer, or interact with us online.

1. Who we are

All Nations Community Church is a registered charity in England and Wales.

Charity name: All Nations Community Church
Charity number: 1206736
Address: 94 Crossacress Road, Wythenshawe, Manchester M22 5BS
Telephone: 0161 437 0303
Email: info@allnationscc.com
Website: allnationscommunitychurch.com

For the purpose of UK data protection law, All Nations Community Church is the data controller for the personal information we collect and use.

2. What personal information do we collect

We may collect personal information such as:

  • Your name

  • Email address

  • Phone number

  • Postal address

  • Details you provide when completing forms on our website

  • Information connected to event registrations

  • Information connected to prayer requests, pastoral care, baptism, membership, Life Groups, children’s ministry, youth ministry, volunteering or serving

  • Giving and donation information

  • Gift Aid information, where applicable

  • Photographs, video or livestream footage from public church services and events

  • Website usage information, such as pages visited, browser type, device information and cookie preferences

We may also collect sensitive personal information in limited circumstances. For example, prayer requests, pastoral care forms, safeguarding concerns, health needs, or ministry involvement may include information about faith, health, family life or personal circumstances.

We will only use sensitive information where we have a lawful reason to do so and where it is appropriate, necessary and handled with extra care.

3. How we collect your information

We may collect your information when you:

  • Visit our website

  • Complete a contact form

  • Sign up for email updates

  • Register for a church event or course

  • Request prayer or pastoral support

  • Make a donation

  • Join a ministry, team, Life Group or serving area

  • Register a child or young person for church activities

  • Contact us by email, phone, message or in person

  • Attend church services, events or activities where photography, filming or livestreaming may take place

4. Why do we use your personal information

We may use your personal information to:

  • Respond to your enquiries

  • Provide pastoral care and prayer support

  • Organise church services, events, courses and ministries

  • Manage event bookings and attendance

  • Communicate with members, attendees, volunteers and visitors

  • Send church updates, newsletters and ministry information where appropriate

  • Support safeguarding, health and safety, and legal responsibilities

  • Process donations, Gift Aid and financial records

  • Manage volunteers, teams and rotas

  • Improve our website and online communication

  • Share appropriate church updates, testimonies, images or livestream content

  • Keep accurate church records

5. Our lawful bases for using your information

Under UK data protection law, we must have a lawful basis for using personal information. Depending on the situation, we may rely on:

Consent
For example, when you sign up to receive email updates, give us permission to use certain information, or voluntarily provide sensitive information.

Legitimate interests
For example, to run the church, respond to enquiries, support pastoral care, communicate with regular attendees, manage church activities, and improve our services.

Legal obligation
For example, we must keep financial records, Gift Aid records, safeguarding records, and comply with charity law.

Contract or pre-contract steps
For example, when you register for an event, course or activity, we need to process your details to provide that service.

Vital interests
For example, where information is needed in an emergency to protect someone’s life or well-being.

Special category conditions
Where information is sensitive, including information about religious belief, health or pastoral matters, we will only use it where permitted by law. This may include explicit consent, safeguarding responsibilities, or the legitimate activities of a not-for-profit religious organisation.

6. How we use prayer requests and pastoral information

When you share a prayer request or pastoral concern with us, we treat it with care.

We will only share personal pastoral information with those who need to know in order to provide appropriate support, prayer, safeguarding action, or legal compliance. We will not publicly share private prayer requests unless you have clearly given permission.

7. Children and young people

We take the privacy and safety of children and young people seriously.

When children or young people attend our ministries, events or activities, we may collect information such as names, dates of birth, parent or carer contact details, medical information, allergies, emergency contacts and safeguarding information.

This information is used to care for children safely, communicate with parents or carers, and meet our safeguarding responsibilities.

8. Photographs, video and livestreaming

Our church services and events may be photographed, recorded or livestreamed.

We use images and video to share church life, communicate updates, promote events and encourage our church family. We aim to do this respectfully and responsibly.

Where images focus clearly on an individual, especially children or young people, we will take extra care and seek appropriate consent where needed.

If you have a concern about a photo or video, please contact us at info@allnationscc.com.

9. Donations, giving and Gift Aid

When you give financially to All Nations Community Church, we may collect information needed to process your donation, keep financial records, and claim Gift Aid where applicable.

We may use trusted third-party providers to process donations securely. We do not store full card details on our website.

10. Who we may share your information with

We do not sell your personal information.

We may share information where necessary with:

  • Church staff, trustees, ministry leaders or authorised volunteers

  • Website, email, database, event, giving and administration service providers

  • Payment processors and donation platforms

  • Accountants, auditors, insurers or professional advisers

  • Safeguarding authorities, emergency services, local authorities or law enforcement where required

  • Assemblies of God or other church networks where appropriate and necessary

  • Legal or regulatory bodies where required by law

We only share information where there is a proper reason to do so.

11. Website, cookies and analytics

Our website is built on Squarespace. Like most websites, it may use cookies and similar technologies to help the website function, understand website activity, remember preferences, and improve visitor experience.

Some cookies are essential. Others, such as analytics or marketing cookies, may require your consent.

Please read our Cookie Policy for more information.

12. How long do we keep your information

We will only keep your personal information for as long as necessary.

How long we keep information depends on the reason it was collected, legal requirements, safeguarding responsibilities, financial record keeping, charity administration, and pastoral or ministry needs.

Examples include:

  • Enquiry forms may be kept only as long as needed to respond and follow up.

  • Financial and Gift Aid records may need to be kept for legal and accounting purposes.

  • Safeguarding records may need to be kept for a longer period in line with safeguarding guidance.

  • Volunteer and ministry records may be kept while you are involved and for a reasonable period afterwards.

When information is no longer needed, we will securely delete, destroy or anonymise it.

13. How we protect your information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.

Access to personal information is limited to people who need it for church, safeguarding, pastoral, legal or administrative purposes.

14. Your rights

Under UK data protection law, you have rights over your personal information. These may include the right to:

  • Ask for a copy of the information we hold about you

  • Ask us to correct inaccurate information

  • Ask us to delete your information in certain circumstances

  • Ask us to restrict how we use your information

  • Object to certain uses of your information

  • Withdraw consent where we rely on consent

  • Ask for your information to be transferred in certain circumstances

To exercise your rights, please contact us at info@allnationscc.com.

15. Email updates and marketing

We will only send you email updates, newsletters or promotional church communications where we have a lawful reason to do so.

You can unsubscribe from email updates at any time by using the unsubscribe link in the email or by contacting us.

16. Links to other websites

Our website may include links to other websites, including event platforms, giving platforms, YouTube, social media, or partner organisations.

We are not responsible for the privacy practices of other websites. We encourage you to read their privacy policies.

17. Complaints

If you have a concern about how we use your personal information, please contact us first so we can try to resolve it.

You can contact us at:

Email: info@allnationscc.com
Telephone: 0161 437 0303
Address: 94 Crossacress Road, Wythenshawe, Manchester M22 5BS

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

18. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.